Top Ten Tips for Tip-Top Tech Support
Have a Ticket System Large companies that are offering support to their vast client pool will often use a ticketing system to keep track of tasks and ensure that all issues are addressed in due course. Even for internal support, a ticket system allows for increased organization and ensures that techs are not overwhelmed but […]
What is the best anti-virus for your computer?
What is the best anti-virus for your computer. This is a good question. You want the best protection you can get and you’re prepared to pay for it, what do you get? Another great question would be, where is all that smoke coming from in this picture above? Okay, moving on… We’ve been recommending and […]
Data Breaches Podcast
I’ve just finished listening to the second season of Breach, a podcast about data breaches. It’s supported by Carbonite this season, which is a great piece of cross-promotion. There are few better ways of protecting yourself (as an individual or company) against a data breach than having a reliable back-up. We’re a Carbonite reseller ourselves […]
How Much Is Your Data Worth
How much is your data worth? I remember asking this question of a client a year or so back and they said, it’s everything. Without it we would have to shut down, we would just close the doors and walk away from the business. So I suggested a cost effective way to secure all their […]
Eight Crucial Tips For Growing Your Small Business
An important part of helping your business succeed involves getting more customers so that your business can grow. Unfortunately, this isn’t as easy as it might sound. If you are ready to start bringing in more customers, put these eight sensible tips from experts at Mighty Social into action today. Recognize What Your Customers Need […]
Cormac Reynolds of VelSEOity Discusses How to Respond To Customer Reviews
Customer reviews online are a reality nowadays and here are some tips on how to respond to them. We asked reputation management expert Cormac Reynolds of VelSEOity how to respond to such reviews and he happily provided us with some info below Tips For Positive Reviews Thank The Customer: Think of a positive online review […]
